Common Questions

Yes it is possible to make last-minute booking even if you are already at the airport or the port of Corfu you can contact us and depending on the number and type of vehicles you need we will be at your service as soon as possible.

Yes, it is possible. Please contact us if your point of departure or destination is not on the form.

Of course! You just need to select “only one way” on the search form on the main page of our website.

Sure! Just select the airport or the port of your choice in the field “Destination” on the booking form.

No. All transfers carried out by our company are private.

Tipping by definition is voluntary and the  discretion of the client.

You can bring 1 bag or medium size suitcase per passenger seat in the vehicle selected, and 1 piece of hand luggage such as a handbag or small bag (camera or laptop bag or similar).

Carry-on cases are considered to be suitcases rather than luggage.

Your luggage entitlement is therefore defined by the size of vehicle you book. For example, a 4-seater taxi has space for 4  medium-sized suitcases, as well  4 small hand-luggage items. An 8-seater minivan has double the luggage capacity. If you wish to bring any extra items, you will be able  to select these whilst completion the booking.

If you are in any doubt as to whether your  luggage will fit in the vehicle, we strongly recommend you upgrade to a larger one in order to ensure that you will have a  comfortable  and stress-free journey.

We  recommend that you book  as early as possible so you have the best  chance of beating  any price increases, which  may occur  at any  time during   the year, especially  prior  to each   holiday  season.

Yes. For  private  transfers  you  have the option  to book  an extra  stop  during  our  booking   process, so that you can indicate an additional pickup or drop off address  if both  of them  belong  to the destination  you have selected.

If  the two addresses are located in different   cities/towns, please  make two  separate  bookings.

This  option  will be offered   once  you have selected your travel dates  and vehicle  type.

Sure. The only difference would be that, Instead of selecting an airline and an originating airport, you just need to select” no flight”.

Whenever we receive a booking like this ,we double check with you  and our  local traffic manager what the best pick up/drop off  place would be  at the airport.

We recommend  you select a suitable vehicle based on the number of passengers, the amount of luggage and the extra items you may be carrying.

Just book for  the maximum number of people travelling on any one of the journeys or make one booking for each journey.

The approximate journey time will be displayed during the booking progress.?Journey times stated on the website are approximate and may vary according to road and weather conditions, volume of traffic ,etc.

Yes, during the booking progress you will be asked to enter the details of the passenger.

In order to ensure that every passenger receives the best and most prompt service we recommended you make one booking for each flight number.

Select  from  the main page the field  “All Destinations”.

Don’t worry ,contact us and we will help you.

Don’t worry ,contact us and we will help you.

Sure. Extra stops are available for most routes and can be booked in the Extras section.

Extra stops need to be in the same final stop destination or in the same area/zone as the airport or  port and for a limited time.

Depending on the number  of people travelling, you should consider the type of car you will choose for the safe transport of your wheelchair ( e.g. mini-van).

For most vehicles, child seats can be added while making your booking. Child seats are free of charge.

Our booster seats are suitable for children weighing 15-36 kilos (approx.4-12 years) while baby seats are suitable for toddlers weighing 9-18 kilos(approx . 9 months to 4 years).

Our vehicles have capacity for 1 medium-size suitcase and one handbag per passenger seat. If you are planning to bring a baby stroller, you would need to take this into consideration when selecting your vehicle.

The vehicle you need to choose will vary depending on the size of the stroller, though it will be considered at least as a medium-size suitcase.

In order to complete the payment of your booking by bank transfer, please use the following bank details:

Account name:

Bank:

Address:

Account Number:

IBAN:

SWIFT:

BIC:

Booking reference XXXXXXXXX(You would need to replace this with your real booking reference).

IMPORTANT: For bank transfer within E.U. you will need to complete the payment at.

We can provide you with a proforma  invoice if required. Please send an e-mail with all your details to info@allcorfutransfers.com and our Accounts  Department will prepare and send it to you by e-mail.

In cash to our  driver at the end of your transfer.

With online payment, taken in full at the time of booking.

Complete your booking on our website and select your preferred payment method at the end of the  booking process.

We accept all widely used payment methods including credit cards( American Express,    Master card, Diners International, Visa) debit cards( Visa /Delta, Visa/Electron) and bank transfers.

No, if you pay with a credit or debit card, the extra fee is not charged.

VISA-DISCOVER-MASTERCARD-AMERICAN EXPRESS-DINERS-UNION PAY

If you wish to pay in cash, you will be given your receipt by our driver once you reach your destination.

Once you’ve completed your booking payment, a receipt will be sent along with your booking voucher to the e-mail address you provided during the booking process.

If you need the pro-forma invoice, please send us your request specifying your billing details by e-mail to info@allcorftransfers.com and our accounting department will send it to you

We operate at our website with an SSL certificate to ensure safe encryption of your details. For greater safety, we will not store any of your credit card details.

All booking pages that require you to enter personal information are secured using 256 bit SSL encryption, verified by CPanel ltd.

Payments are made at the end of the booking process when you are redirected to the secure payment page of our bank, ’’Alpha Bank’’.

As we do not store any credit card details on our system, we will not be able to access any details at any time.

You can change your flight or pick up time details on your booking. You would need to contact our Customer Service team via Viber, What’s App, e-mail or on any of the phone numbers available on your voucher 24/7.

You can cancel your booking free of charge up to 48 hours prior to your transfer.

You can change your transportation details on your booking. You would need to contact our Customer Service team via  Viber, What’s  App, email or any of the phone numbers available on your router 24/7.

Changes on your booking, such as e-mail address, phone number, passenger details, flight number, accommodation name and address up to 24 hours prior to the date of travel can be made via Viber, What’s App ,email or by phone.

If you wish to upgrade to a larger vehicle  or a different vehicle category please contact us via Viber, What’s App, email or by phone and a  member of our Customer Service team will quote and process the change for you.

If you wish to change your vehicle, please contact us by Viber, What’s App, email or by phone and a member of our Customer Service team will quote and process the change  for you.

If you wish to change your vehicle, please contact us by Viber, What’s App, email or by phone and a member of our Customer Service team will quote and process the change  for you.

For transfers from the airport, you should proceed to the arrivals hall or to the meeting point specified on your booking voucher, where your driver or a representative will be waiting for you with a sign or a tablet showing the lead passengers name.

For transfers from your accommodation, the driver will be waiting for you at the reception or outside the building at the time scheduled.

At the airport, you will be picked up from the arrivals hall, unless indicated otherwise in the booking voucher.

From your accommodation, you will be picked up from the accommodation’s reception or outside the hotel/villa/ building.

From the port or bus station, the driver will be waiting with a sign or the tablet showing the lead  passenger’s name.

No, you do not need to confirm your booking if you have already received an e-mail with your booking reference and confirmation

There is also no need to reconfirm your return transfer, unless we ask you to do so.

Yes please, If you are not able to print your voucher, you may show the driver the voucher from your smart phone or tablet.

Your voucher will be sent to you by e-mail within a few hours after completing your booking. If you haven’t received the booking voucher, please contact us by Viber, WhatsApp, email or by phone.

Our drivers are experts in airport transfers, they monitor the flights and they will be ready to pick you up once you have passed the passport control and luggage claim. If there are any unexpected issues  with your passport or luggage, please get in touch with us as soon as possible by calling any of our  priority numbers  on your booking voucher, otherwise the driver will leave after a reasonable  time.

For port and bus station pickups, the driver will be waiting for up to 20 minutes after the scheduled picked up time.

For your return to the airport, the driver will be waiting at the meeting point for up to 15 minutes after the scheduled pick-up time .For any change or delay please contact us.

Flight details: If you’re inbound flight prior to the transfer from the airport is delayed or diverted to a different airport, we will do our best to reschedule the transfer according to your new arrival time, free of charge.

Ship delays: If your ship is delayed, please contact us (via Viber, What’s App, e-mail or by phone) at least 2 hours before the scheduled pick-up time indicated on your booking voucher. In any case, we will reschedule your transfer.

Diverted flights: If your flight is diverted to a different airport, you must contact us immediately by calling any of the emergency numbers on your booking voucher to inform us about your new arrival details and we will do our best to deliver the best possible.

Corfu Airport

If you are unable to find your driver please check visitors exit or contact us immediately on the 24/7 telephone number on your booking voucher or via Viber or What’s app. Unless you get in touch with us, we will not be able to offer our assistance in finding your driver and providing the service you have booked for.

Any alternative travel arrangements you may make that are not authorized by our Customer Service team will be no-refundable.

After getting your luggage, you should proceed to the arrivals h/all arrivals terminal where your driver will be waiting for you .

If you are unable to locate the driver when you get the meeting point, please contact us on the 24/7 telephone number printed on your booking voucher or via Viber , What’s App.

Your driver will asked you to show him the booking voucher. You can either show it on your mobile phone or tablet screen, or giving him a printed copy.

Your mobile number will be used if we need to contact you in case of emergency, for example if your driver is having difficulty in locating you at the time of pickup.

If you are unable to bring your voucher, you can just show your online copy to the driver from your mobile device.

If you cannot locate your driver immediately, you would need to contact us as soon as possible, ideally within 5 minutes after the scheduled pickup time, so we can assist you as soon as possible.

For pickups from the airport the driver takes into account that you may take longer due to customs and luggage claim, so you would only need to contact us when you have reached the arrivals hall /meeting point and need assistance.

We guarantee that you driver we speak English. As for the other languages, you don’t have to worry as your driver know exactly where you are going. Assistance in other languages may be also available.

Our customer Service Department is open 24 hours a da,365 days a year and you can always contact us via Viber, Whats App, e-mail or by phone.

If you need immediate a travel assistance, please call the 24/7 telephone number displayed when your booking voucher.

A private transfer is a pre-booked, chauffeur -driven vehicle reserved solely for your party.

Pre- booked private transfer drivers will be waiting for you at a specific meeting point show on your booking voucher and will take you directly to the exact address or location indicated by you when making the booking.

If you have left an item in the vehicle, please contact us immediately and we will contact our local traffic manager to check if the item was found in the vehicle.

In any case, you must inform us about the transfer of any pet.

Regulation for the transport of pets for taxis:

Presidential  Decree 243 and Regulation for the operation of TAXICABS in Athens 244/1987:(243) and other regions (244).

The transport of pets is allowed in small public service vehicles and taxicabs provided  that they are clean, calm, have a leash and muzzle (for dogs),have a veterinary certificate, they only occupy the floor of the car and are necessarily accompanied by a person. The driver has the right to refuse the lease if all these conditions are not met.